Frequently asked questions:
Can you guarantee you will find why my electrics is tripping?
Will you deal with the whole projects from start to finish?
We are NICEIC approved and Part P (building regs) registered, and we do EICR and PAT testing. If necessary, we can also provide other trades as appropriate, so you won’t need to worry about organising and co-ordinating everything. We will take the responsibility for it.
How will you keep me informed?
Do you have a call out charge?
How big projects can you complete?
The largest project we completed is a complete new electrical installation at 22 Goodlass Rd in Liverpool. This was a 12 months’ long project with eight electricians working full time and covered a large warehouse with 20 offices, canteen, toilets, packing and despatch area.
In addition to standard electrics, we also installed the fire alarm, emergency lighting and the computer network.
How do you actually do the fault finding on electrical installations ?
It depends how the fault manifests itself. This determines whether we test for bad insulation, split faulty circuits until the faulty part is identified. For intermittent faults, a method of elimination is usually employed.
How do you do fault finding on manufacturing equipment ?
Will I get a guarantee?
What does your insurance cover?
Our insurance covers our indemnity should we wrongly advise and client sustains loss as a result our insurance will compensate. We also have public liability insurance: should any unforeseen damage to the client property occur, our insurance will cover this.
How can I get a quote?
Do you offer 24/7 emergency electrician cover?
Do you offer fixed prices?
In most cases, what you pay is what you have been quoted originally, and in the rare cases where requirements significantly change so the price will have to, either up or down. If any quote changes are needed, we will check with you before proceeding, so no nasty surprises when you see the invoice.
What do our customers say?
“These guys have worked on the last two of my houses, very helpful, reasonably priced, hard working team.”
- Lee Black
“They came within an hour, immediately found the fault and I was relieved everything went back to normal.”
- Baron Anne
“Would definitely recommend to anyone! Very knowledgable and reasonable pricing!”
- Charlotte Jackson
“Great service from great people.”
- Ellen Marie Bartolome
“Fast response and good communication. Well priced too”
- Jason Martin
- Harry Brown
“They make sure the job is done right and safe. Referred them to my family and friends!”
- Daniel Chris
- Michael Smith
“Expert Spark has experienced team. They fixed it and was in and out in 10 minutes. I appreciate their honesty.”
- Travis Marks
- Robert Aubuchon
“He is a great guy to work with, nothing is too much of a problem.”
- Chris Jonson
- Jack Addison